BPO solutions will help to your targeted audience by delivering goods to your customers without any threads. We specialize in a wide range of BPO solutions to improve your business revenue with reduced costs to save money and manpower. Sam studio having an outbound call center from multiple locations to serve our customers from different countries. We are good experts in services, solutions and technology to your multiple business requirements. For the last decade of years, we serve different industries and companies to ramp up their business status into the leading competitive marketing edge.
We are 24 hours working companies, equipped with expertise and experienced professionals; they are working on different shifts among our clients’ projects based and always ready to understand your marketing demands and delivers world class solutions at the possible time schedule. We are not only working for money. The only motto behind our outsourcing services is, to providing world class business relationship between your business and customers.
Begin the successful business is not depends on how much you spent, it highly depends how to promote and make a good opinion on your business in front of your targeted audiences. Hence, contact, Sam studio and delivers your needs, whether it would be business process outsourcing or knowledge process outsourcing, we can ready to handle.
An outbound call center is one in which call center makes the outbound call to customers on behalf of business or client. The calls made from the center that includes of telemarketing, sales or fundraising calls, as well as a contact list updating, surveys or verification services.
Appointment setting is crucial for any business, either new or traditional to develop and expand the business. We understand that appointment setting is much more than a calling a list of phone numbers daily. Appointment scheduling brings the business prospects near to you.
Outsource your appointment setting services to us and concentrate on other business strategies.
Lead generation is simply generating potential customer interest in your products and services. Identifying, nurturing, managing and converting leads into sales require a lot of time and effort. For an effective lead generation, skills of lead generation are important.
An Inbound call center service is a service providing by the call center to the customers. An Inbound call is one that a customer initiates a call center. A help desk handles the inbound call as well, although calls may be made from employees rather than customers. Most of the callers hang up hearing a voicemail and many of such callers are potential customers, either the new customer who can increase business revenue or existing customers who are the main theme of a successful business. So why to lose customers and thereby business
The most beneficial aspect of our phone answering service is that it provides both existing and potential customers with a company during its off hours. Most small business companies will not open 24 hours or all weekdays, making it pertinent that clients still have points of contact to speak with a representative about their inquiries; this is exactly what a business gets when it implements our affordable answering management service. Unanswered calls lead to missed opportunities.
A phone answering service works in a way where it replaces the automated voice message. Instead, it relies on a live operator to answer the call at any time of the day. For a phone answering system to work, the operators must be trained in answering the calls of the customers who are otherwise used to automated answering services.
The biggest value of a help desk is that your customer information is in one central place. If a customer calls in at another time, around the same request, any employee can help them or pass their call to the appropriate department. Efficiency leads to lower expenses and improved profits, but not every business owner knows how to get there. Helpdesk solutions may be t5he key to improving employee productivity, which in turn yields greater customer satisfaction because you have eliminated bottlenecks in the communication process.
Internal and external helpdesk have distinct roles. An internal helpdesk supports the employees of a company while the external helpdesk supports external customers- the buyers or users of the product. A hybrid model helpdesk supports both by providing a blend of services.
The benefits of help desk, it increases the customer satisfaction and retention and increases the revenues through cross-selling and up-sell of services and reduces the cost.
The 800 answering service or the toll-free answering service, as it is referred to more commonly, is a special call answering service wherein the person calling is not charged for the call. Instead, the party to which the call has been placed to and which receives the call is the one who pays the charges.
The benefits of 800 services, it gives you the selection of multiple options such as call forwarding, voicemail, unlimited extension, branding customized message and customer self-services.
Sam Studio is one of the leading inbound call center services providing company; we increase the business and make profitable for our customers. We possess the offshore call center services industry for superior product and industry. Our experience in inbound call handling enables us to meet the requirements of our call center customers.
We are providing inbound call center services to world level customers in various industries, such as travel, real estate, airlines, and banking, etc.